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Privacy policy

Information on the processing of personal data and the use of cookies

 

of the company Enoselzione Vini d'Italia S.r.l. („Holder" O "Agency"), With registered office in Via San Giorgio Morgeto, 165 - 00173 Rome (RM) and administrative office in Via Portici, 11 - 39044 Egna (BZ), VAT number / CF / RI IT03939911008 towards visitors to the website and / or End Users.

 

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1.     General informations

1.1 Our Company undertakes to respect your privacy and we process your data solely on the basis of the current regulatory framework, that is to say, in full compliance with the provisions of EU regulation no. 679/2016 (hereinafter "Regulation“).

1.2 In this Privacy and Cookies Policy we inform you about the most important aspects relating to the processing of personal data regarding the use of our website, our Services, our e-commerce portal, as well as regarding the registration / access to them. and to all the technical and commercial activities connected to them (hereinafter "Services" O "Products"), During their normal operation.

1.3 All the terms indicated in this Notice have the meaning defined in the reference regulatory sources mentioned in point 1.1.

1.4 The processing related to the Web Services covered by this Regulation takes place at the offices of Enoselezione Vini d’Italia S.r.l. by the staff in charge of processing and carrying out activities related to the commercial relationship between the Company and the Visitors and / or End Users only.

  

2.     Personal data processed

2.1 We process the following personal data provided on a voluntary basis, when you visit, order and interact with other electronic platforms through registrations directly traceable to the Company for legitimate purposes as indicated below, in order to uniquely identify each End User, and in particular the following data:

 

  • name and surname
  • e-mail address, residence and goods shipping address
  • landline and / or mobile phone number
  • IP address or domain names of the computers used by End Users used by End Users
  • information on how our services are used
  • technical data, such as the URL from which it reaches our site, your IP address, the performance of your network and your PC, type of browser used, language preference, operating system, time zone, etc.

2.2 Without the aforementioned data we cannot provide the Services and / or execute the distance sales contract.

  

3.     Purpose of data processing

3.1 With the processing of the aforementioned data we pursue the following purposes:

  • manage your access and registration to your personal account; activate / offer the necessary Services and integrate the existing Services of the Castelfeder S.a.s. Winery, customize and improve the Services and Products offered, provide the Services in line with our general terms and conditions and loyalty programs;
  • send error messages and / or communications relating to current or previous purchases, or send periodic advertising communications (newsletters);
  • inform about news and updates relating to our Services, our products or our general contract conditions;
  • improve our Services, develop new ones and analyze the browsing preferences of End Users relating to our Services or anonymous statistical information on the use of the site and to check its correct functioning;
  • guarantee the functionality of our Services and prevent their use in violation of our general terms and conditions or current legislation;
  • enforce our general terms and conditions, including our rights, property and safety, as well as the rights, property and safety of third parties, where necessary;
  • comply with the legal and regulatory obligations in force.

 

 4.     Conditions of lawfulness of processing

4.1 Acceptance of the Contract Conditions involves the processing of your personal data to enter into and execute the sales and / or service contract;

4.2 We process your personal data to fulfill the following legal, fiscal and tax obligations to which we are subject, in our capacity as data controller, such as the obligation to keep tax documents, foreclosure from third parties, etc .;

4.3 Processing for the purpose of monitoring the performance of IT platforms is necessary to achieve the legitimate interest of our Company. Our legitimate interest consists in the trading of Products and Services also by verifying the validity of the information declared by the Users and / or detected by the computer navigation systems, such as for example in saving the respective log files, with the aim of preventing computer fraud, or, with the aim of improving our site and our services, etc. .

 

 5.     Transfer of data to third parties (data processors)

In certain cases, we transfer your personal data to third parties, so-called data processors, as follows:

 

Responsible for the treatment

Categories of data transferred

Purpose of the transfer

Payment service providers

Information on the end user and company device, information on orders placed and processed, information on customer service

For the correct and regular functioning of the platforms in order to fulfill the obligations of the contract between the End User and the Seller

IT administrator (external)

Information on the end user and company device, information on orders placed and processed, information on customer service

For the correct and regular functioning of the platforms in order to fulfill the obligations of the contract between the End User and the Seller

Hardware & software consultants (external)

Information on the end user and company device, information on orders placed and fulfilled, information on customer support and external hosting service

For the correct and regular functioning of the platforms in order to fulfill the obligations of the contract between the End User and the Seller

 

Information on the end user and company device, information on orders placed and processed, information on customer service

To analyze and monitor the performance of the platforms in order to improve the service offered

Freight Forwarders & Transporters

Information on orders placed and fulfilled

To manage shipments or collections of goods under warranty

Castelfeder Winery of Giovanett Günther & Co. S.a.s.

Information on orders placed and processed and information on customer service - Intragroup activity conducted with Enoselzione Vini d'Italia and Weingut Sorentberg

For marketing, development and enhancement of Services and Products, Pick-up Point service

Sorentberg Winery

Client archive - Intragroup activity conducted with Enoselzione Vini d'Italia and Azienda Vinicola Castelfeder di Giovanett Günther & Co. S.a.s.

For marketing, development and enhancement of Services and Products

 

If you visit our website, use our services, interact with any other IT platform to which the Seller is registered (such as Facebook, Instagram, etc.) and made available to the End User, it is possible that a third party website, and in this case your personal data may be collected and processed, without this being controlled by our company. In such cases, the related processing carried out by the third party is subject to the privacy regulation of the respective third party.

  

6.     Cookies, pixels and other technological systems

Personal data is collected through various technological systems, such as cookies, pixels, tags, some of which may also be present on your PC.

Cookies necessary for the operation of e-commerce (technical cookies):

 

Name

Function

_away

Used in connection with administrator access.

_secure_session_id

Used in connection with browsing through a shop window.

cart

Used in connection with the trolley.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

 

Reports and analysis (analytical cookies):

 

Name

Function

_tracking_consent

Tracking preferences.

_destination page

It keeps track of your landing pages

_orig_referrer

It keeps track of your landing pages

_S

Shopify analytics

_shopify_fs

Shopify analytics

_shopify_s

Shopify analytics

_shopify_sa_p

Shopify analytics related to marketing and referrals

_shopify_sa_t

Shopify analytics related to marketing and referrals

_shopify_y

Shopify analytics

_and

Shopify analytics

_ga

Google Analytics

guide

Google Analytics

AMP_TOKEN

Google Analytics

_gac

Google Analytics

_

Google Analytics

  

7.     Duration of the processing of personal data

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies can have a negative impact on the End User experience and some parts of our site may no longer be fully accessible. Most browsers automatically accept cookies, but you can independently choose whether or not to accept cookies through the browser controls, often found in the "Tools" or "Preferences" menu of the browser.

It is possible to change the choices made at first access at any time by following the following indicative procedures, of the main platforms but not exhaustive, regarding cookies and paid advertising:

 

Facebook

https://www.facebook.com/settings/?tab=ads

Google

https://www.google.com/settings/ads/anonymous

Bing

https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

8.     Minors

We do not offer our Services to people who are not of legal age. The End User declares to be at least of age in his state or province of residence, or to be of age in his state or province of residence and to have given us his consent to allow any of his dependent minors to use this site.

If you have the duty to supervise a minor, and you realize that this minor has transferred your personal data to us without our consent, please contact us immediately, so that we can immediately apply the appropriate measures in the interest of the minor.

 

9.     Your rights

You have an absolute right to have your personal data. The legislation on the protection of personal data provides in principle the following rights: information and access to personal data, rectification and cancellation, limitation, portability, as well as opposition to processing.

If you object to the processing of your data, this does not have an impact on the lawfulness of the processing prior to such opposition. In some cases, your data may be processed even after your opposition to the respective processing; this, however, only if the processing takes place in compliance with a condition of lawfulness other than your consent. You can always object to direct marketing.

  

10.  Rights of the interested parties

Users can exercise the rights guaranteed by the Applicable Law, by contacting the Owner in the following ways:

  • by sending a registered letter to the registered office of Enoselezione Vini d’Italia S.r.l.
  • by sending an e-mail to the address info@enoselezione.com

Pursuant to the Applicable Law, we inform you that you have the right to obtain the indication (i) of the origin of the personal data; (ii) the purposes and methods of the processing; (iii) the logic applied in case of processing carried out with the aid of electronic tools; (iv) the identity of the owner and managers; (v) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as managers or agents.

Furthermore, he has the right to obtain:

  • access, updating, rectification or, when interested, integration of data;
  • the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;
  • the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible o involves the use of means that are manifestly disproportionate to the protected right.

Furthermore, you have:

  • the right to withdraw consent at any time, if the processing is based on their consent;
  • the right to limit the processing of personal data and the right to cancellation ("right to be forgotten");
  • the right to object:
    • in whole or in part, for legitimate reasons, to the processing of personal data concerning them, even if pertinent to the purpose of the collection;
    • in whole or in part, to the processing of personal data concerning them for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication;
    • if personal data are processed for direct marketing purposes, at any time, to the processing of their data for this purpose, including profiling to the extent that it is connected to such direct marketing.
  • if they believe that the processing that concerns them violates the Regulation, the right to lodge a complaint with a supervisory authority (in the Member State in which they usually reside, in the one in which they work or in the one in which the alleged violation has occurred). The Italian Supervisory Authority is the Guarantor for the protection of personal data, based in Piazza di Monte Citorio no. 121, 00186 - Rome (http://www.garanteprivacy.it/).

  

11. How to contact us

For any question relating to the processing of your personal data, please contact us here:

Enoselezione Vini d’Italia S.r.l.

Registered office

Via San Giorgio Morgeto, 165

00173 Rome (RM)

 

Rome office phone: +39 06 722 1280

email: info@enoselezione.com

PEC: enoselezione@pec.it

 

Administrative headquarters

Via Portici, 11

39044 Egna (BZ)

Tel. Egna office: +39 0471 820 425

 

Office hours:

Monday - Friday 09:00 - 12:00 / 14:00 - 17:00